School Information

To fill gaps in knowledge and understanding

To increase study time to prepare for examinations

To develop skills for independent study

To check whether a student has understood something in the lesson and/or committed it to memory

To revise and prepare for tests and examinations

  •  Write down the task in lessons so you don’t forget what to do
  • Create a quiet study space free from distractions

  • Have a set time for homework completion

  • Complete homework before doing other evening activities

  • Wherever possible complete homework on the day that it is set, so it is fresh

  • Leave enough time to complete tasks well, rather than rushing

  • Always proof read tasks once they are complete


  •  Make sure everything in the previous sections is in place
  • If in school, care staff should attend the last five minutes of lessons to hear the homework task in order to provide clarity and guidance if the student cannot remember what to do

  • Re word tasks to help understanding

  • Ask questions to help develop thinking

  • Provide a sentence starter to get students going

  • Work alongside the student (role model)

  • Provide ideas but don’t give the answers!

  • If in doubt phone or email the school for help

  • If students struggle regularly, stay in school homework club to get extra support


  •  Encourage daily reading or read to students, share an appropriate newspaper/magazine.
  • Develop life skills whilst doing normal household activities e.g. weighing ingredients whilst cooking, looking at nutrition percentages whilst shopping.

  • Encourage problem solving, e.g. journey times whilst travelling.

  • Develop revision skills:

    • Question and answer sessions using a text book

    • Creating a set of match cards

    • Designing mind maps to review a topic

    • Practicing keywords + spellings

    • Making revision cards/notes


 General Principles 

  • All complaints will be dealt with as quickly and efficiently as possible.

  • All complaints received will be recorded in the school’s complaints record. The outcome of the complaint will also be recorded, together with the reasons for the decision.

  • All records of complaints and details of any investigations will be kept confidential.

  • All complaints will be investigated fully, fairly and carefully and complainants will be kept informed of progress.

  • The school will always seek to resolve issues in the most amicable way possible.


Stage 1a – Informal Resolution – timescale 48 hours 

Parents, carers or guardians should, in the first instance, make an appointment to speak to the relevant teacher about the concern.  It is best to resolve issues at this point. 

 Stage 1b – Informal Resolution – timescale 72 hours

Parents, carers or guardians dissatisfied with the result of the discussions with the teacher should ask for an appointment to meet with the headteacher.

If a resolution to the issue is proving difficult to find, the headteacher can speak to the Directors about who may be willing to offer informal intervention.


Stage 2 – formal complaint letter to headteacher – timescale 5 school days

An issue that has not been resolved through the informal stages can become an official complaint. 

Parents, carers or guardians wishing to move to stage 2 must write a formal letter of complaint to the headteacher.  The letter will need to set out clearly the issues which have previously been discussed and why the parent, carer or guardian considers the issue to be unresolved.  

The Headteacher with the board of Directors will consider the complaint and discuss a resolution with the complainant.  The headteacher should offer a resolution to the complainant in writing within 10 school days of receipt of the letter.

Should the complaint be in reference to the Head Teacher then complaints can be sent directly to the Board of Directors.

For full details please refer to the Complaints Policy in the policies section.


We have had no formal complaints to date.



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